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RBWFITNESS Smart Cable Machine FAQ

Good to know before — and after — your Smart Cable Machine arrives.

Product Basics
What is the Smart Cable Machine?
It's RBWFITNESS's core home gym trainer — a dual-motor electromagnetic resistance machine that replaces a full cable-crossover stack. It folds flat when not in use. One machine, six training modes, app-guided.
What's in the box?
The Smart Cable Machine unit, 2 padded handles, an ankle strap, a wall-mount kit, a power adapter, and a quick-start guide.
What colours is it available in?
Gunmetal and Electric Blue.
Do I need to mount it to a wall?
No, it works freestanding straight out of the box. The included wall-mount kit is optional for anyone who wants a permanent, built-to-the-wall setup.
How much space does it take up?
Less than 1 square meter of floor space when folded flat.
Resistance & Training Modes
What's the resistance range?
4–100 lbs (2–45 kg) per side, continuously adjustable in 0.5 kg steps — no pins or plates.
Can each side be set to a different resistance?
Yes. Left and right motors output resistance independently for unilateral training.
What are the 6 training modes?
  • Constant — steady resistance through the whole rep
  • Eccentric — lighter on the way out, heavier on the return
  • Power-Build — intensity cycles up and down mid-set
  • Spring — resistance builds with cable length
  • Adaptive — adjusts to your speed and strength in real time
  • Rowing — resistance responds to cable position
Is it loud to use?
No — electromagnetic motors run silently. Apartment-friendly.
App & Connectivity
Do I need the app to use the machine?
No. The app adds guided workouts, structured plans, and automatic progress tracking but is not required.
Is the app free, and what devices does it support?
Free with your purchase, available on iOS and Android.
What can I do in the app?
Pick a resistance curve, follow structured training plans, track progress, and access 200+ video-coached movements.
Power & Charging
Does it need to be plugged in to use?
No — built-in rechargeable lithium battery powers both motors. The adapter is for charging only.
How long does the battery last?
3–5 hours of continuous use per charge. Full charge takes about 1.5 hours.
Setup & Portability
Do I need to assemble it?
No assembly required for freestanding use. Wall mount only requires fixing the included bracket.
Can I take it outdoors?
Yes — folds flat, runs on battery, no wires needed.
Can I move it to a different room or wall later?
Yes — freestanding units can be relocated anytime. Wall-mounted units require removing and reinstalling the bracket.
Accessories & Compatibility
What accessories work with the Smart Cable Machine?
Adjustable FID Bench, Wall Mounted Track, Roman Chair, attachment handles, and cable racks — all designed to fold flat.
Are the handles and ankle strap included?
Yes, two padded handles and an ankle strap ship in the box with every unit.
Safety & Care
Who should check with a doctor before using it?
Anyone with cardiovascular conditions, high blood pressure, diabetes, joint/bone conditions, or who hasn't trained in a long time. This is general guidance, not medical advice.
How do I clean and maintain it?
Wipe down after each use. Check monthly that bolts are tight, pulleys move freely, and cables show no fraying. Keep cables dry.
Where can I get more help?
Email support@rbwfitness.com or WhatsApp +86 138 2729 3922.
Shipping, Returns & Warranty
Where do you ship?
Free worldwide shipping.
What if it's not for me?
30-day home trial. Return for a full refund — no restocking fee.
What's the warranty?
2 years on motors and electronics, 5 years on the frame.